3-8 Try honestly to see things from the other person's point of view

A formula that will work wonders for you. Chapter 3 from How To Win Friends and Influence People by Dale Carnegie.



Remember that other people may be totally wrong. But they don't think so. Don't condemn them. Any fool can do that. Try to understand them. Only wise, tolerant, exceptional people even try to do that. There is a reason why the other man thinks and acts as he does. Ferret out that reason - and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place. If you say to yourself, "How would I feel, how would I react if I were in his shoes?" you will save yourself time and irritation, for "by becoming interested in the cause, we are less likely to dislike the effect." And, in addition, you will sharply increase your skill in human relationships. "Stop a minute," says Kenneth M. Goode in his book how to Turn People into Gold, "stop a minute to contrast your keen interest in your own affairs with your mild concern about anything else. Realize then, that everybody else in the world feels exactly the same way! Then, along with Lincoln and Roosevelt, you will have grasped the only solid foundation for interpersonal relationships; namely, that success in dealing with people depends on a sympathetic grasp of the other persons' viewpoint." Sam Douglas of Hempstead, New York, used to tell his wife that she spent too much time working on their lawn, pulling weeds, fertilizing, cutting the grass twice a week when the lawn didn't look any better than it had when they moved into their home four years earlier. Naturally, she was distressed by his remarks, and each time he made such remarks the balance of the evening was ruined. After taking our course, Mr. Douglas realized how foolish he had been all those years. It never occurred to him that she enjoyed doing that work and she might really appreciate a compliment on her diligence. One evening after dinner, his wife said she wanted to pull some weeds and invited him to keep her company. He first declined, but then thought better of it and went out after her and began to help her pull weeds. She was visibly pleased, and together they spent an hour in hard work and pleasant conversation. After that he often helped her with the gardening and complimented her on how fine the lawn looked, what a fantastic job she was doing with a yard where the soil was like concrete.
Result: a happier life for both because he had learned to look at things from her point of view - even if the subject was only weeds. In his book Getting Through to People, Dr. Gerald S. Nirenberg commented: "Cooperativeness in conversation is achieved when you show that you consider the other person's ideas and feelings as important as your own. Starting your conversation by giving the other person the purpose or direction of your conversation, governing what you say by what you would want to hear if you were the listener and accepting his or her viewpoint will encourage the listener to have an open mind to your ideas." more

Chapter 3: 12 (twelve) ways to win people to your way of thinking

3.2. Show respect for the other person's opinions and never say that you're wrong
Show respect for the other person's opinions and never say that you're wrong
. A sure way of making enemies and how to avoid it.
3.3. If you are wrong, admit it quickly and emphatically
If you are wrong, admit it quickly and emphatically
. (If you're wrong, admit it.
3.4. Begin in a friendly way
Begin in a friendly way
. A Drop Of Honey.